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Technical Support

Setting up Teams, downloading your Alvie app & more
Technical Support
What equipment/software do I need to participate in the video appointments?
You’ll find need the Microsoft Teams link for your meeting which you’ll find via email. Sometimes these end up in your junk folder so please do have a...
What if I cannot use the Alvie app or Microsoft Teams?
If you are unable to use the app or Microsoft Teams, we have no issues with using email and telephone as a means of communication with our team. We ar...
Can I connect my fitness device to the Alvie app to track my steps?
Yes, you can connect your Fitbit or any Apple device with Apple Health to the Alvie app to track your steps. However, please note that Garmin and Andr...
What should I do if I encounter technical issues with the mobile App?
If you experience any technical difficulties with our app , please contact us on appointments@alviehealth.com . We are here to help resolve any issue...
How do I download the Alvie mobile application?
Search for "Alvie" in the Google Play Store or Apple store. You will need to sign up using the email address you used to register with us and the onbo...
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