General FAQ
General FAQ about our programmes
General
How is the programme delivered?
The programme is delivered through a blend of video appointments on Microsoft Teams and chat interactions via our mobile app (a bit like Whatsapp!). T...
How can Alvie help me recover from surgery?
Alvie is here to support you every step of the way as you recover from your surgery. Here’s how we can help: Fitness : We’ll work with you to maintain...
How can Alvie help me prepare for my surgery or treatment?
Alvie is here to make sure you're in the best shape possible for your surgery or treatment. Here’s how we can help: Physical Activity: We provide exe...
What made my clinician refer me to Alvie?
Your clinical team has referred you to our programme to enhance your overall health and wellbeing in preparation for your treatment/recovery. By addre...
How does the Alvie mobile App support the programme?
Our mobile app offers various resources, including educational materials, progress tracking, reminders, and direct communication with our coaching tea...
Who can I contact if I have more questions about my referral?
Feel free to reach out to us via the "Contact Us" section on this page, email appointments@alviehealth.com or give us a ring on 020 3488 0182. You ...
Who is eligible to participate in the programme?
To be eligible for the programme, you must be over 18 and referred by your clinical team at hospital. The programme is open to people at any stage of...
How long are the wait times to see an Alvie coach or specialist?
You can start chatting to your coach right away in the Alvie app once downloaded. You can also send a message to any of our Alvie specialists (dietiti...
Is there a cost to participate in the programme?
Our programme is completely free and provided as part of your NHS care plan.
How can I get more information or ask additional questions?
For more information or to ask any additional questions, please contact us on appointments@alviehealth.com or give us a call on 020 3488 0182. We ar...